Safety Centre

Buy and sell with confidence

BNS is designed to be safe by default. Follow these tips to keep it that way.

Meet in public

Choose busy, well-lit places — cafés, transport hubs, high streets.

Chat on BNS

Keep conversations in-app so we can help if something goes wrong.

Inspect before you pay

Check the item works before handing over money.

Trust verified profiles

Look for the ✓ badge — it means we've verified their identity.

Never wire money

If someone insists on bank transfer or gift cards without meeting, walk away.

Report something

Suspicious listing, scam message, or unsafe user? Tell us and we'll act fast.

Report a problem
Call us
+44 7400 020954
UK support line. Forwarded to our team; leave a voicemail if we miss you.